Effective - August 10, 2004
This statement discloses the privacy practices for the PartsAmerica.com web
site. This policy statement answers the following questions:
1. What personally identifiable information of yours or third party personally
identifiable
information that is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution
of the information
6. The kind of security procedures that are in place to protect the loss,
misuse or alteration of
information under PartsAmerica.com control
7. How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first
contact Customer Service at customerservice@partsamerica.com.
Information Collection and Use
PartsAmerica.com recognizes your right to confidentiality and is committed to
protecting your privacy. We are the sole owner of information collected on this
site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. PartsAmerica.com collects
information from our visitors at several different points on our web site.
Personal Information
We request and store contact information from customers (specifically:
name, phone number, e-mail, billing, and shipping addresses) and financial
information (such as credit card numbers, expiration dates, and tax status).
This data is collected for billing purposes and to fill your orders. If we have
trouble processing an order, this information is used to contact you.
PartsAmerica.com may store and process personal information to better understand
your needs and how we can improve our products and services. We may use that
information to contact you regarding your PartsAmerica.com order fulfillment,
or to notify you about future promotions.
To provide you with the best shopping experience possible, we also gather
information about our customers' shopping patterns. This includes the frequency
with which they visit our site, the length of those visits, and the kinds of
products they shop for.
Sharing Information
Except between Advance Auto Parts and CSK Auto, Inc., who jointly own
and operate the PartsAmerica.com site, personally identifiable information will
not be given, rented, loaned, or sold to any other third party, unless we are
legally required to do so, as described below. We may share non-personal,
summary, or aggregate customer data with other third parties.
Change, Update or Deactivate Account
If you do not wish to be contacted for any reason other than order
fulfillment, please change your profile in
My Account . To change your preference for being contacted for
promotions, simply log in to your customer profile and remove the check mark
from the box that gives your consent to receiving future promotional
information. If the personal information we have on file for you needs to be
corrected or updated, please log in to My
Account and revise your profile. To deactivate
your account, please contact Customer Service by clicking
here.
Security
To provide the highest level of protection for your personal and financial
information, we employ security measures that meet or exceed industry
standards. This site has security measures in place to protect the loss, misuse
and alteration of the information under our control. The personal information
and credit card information you enter are encrypted using secure socket layer
(SSL) encryption technology before being transmitted over the Internet. Credit
card information is securely stored in a database that is separate from our Web
site and not directly connected to the Internet.
Cookies
In order to provide our customers with the best possible shopping experience at
PartsAmerica.com, we use a feature on your Internet browser called a "cookie."
Cookies are small files created on your computer’s hard drive. We use cookies
to let us know that you are a prior customer. We also use cookies to retrieve
certain information previously provided by you to PartsAmerica.com, so you will
not need to reenter this information every time you visit the site. We will not
use cookies to store personal information and/or credit card numbers. Cookies
by themselves cannot be used to find out the identity of any user. Until you
specifically tell us, we will never know who you are, even though we may assign
a cookie to the browser on your computer.
With most Internet browsers, you can erase cookies from your computer hard
drive, block all cookies or receive a warning before a cookie is stored. Please
refer to your browser instructions or Help screen to learn more about these
functions. With cookies blocked or disabled, you will be able to browse for
parts and related items on the PartsAmerica.com site, but you cannot actually
purchase them. You also cannot use the Diagnose function with cookies disabled.
External Links
This site contains links to other sites. PartsAmerica.com is not responsible
for the privacy practices or the content of such Web sites.
Required Disclosure
Although PartsAmerica.com makes every effort to preserve your privacy, we may
need to disclose personal information when required by law or in the good-faith
belief that such action is necessary in order to conform to the edicts of the
law or comply with a legal process served on our Web site.
Notification of Changes
PartsAmerica.com reserves the right to modify its privacy policy. If we decide
to change our privacy policy in any material respect, we will post those
changes on our home page so our guests are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a
manner that is materially different from that stated at the time it was
collected, we will notify customers via e-mail. Customers will have a choice as
to whether or not we use their information in this different manner. We will
use information in accordance with the privacy policy under which the
information was collected.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this
site or your dealings with this Web site, we prefer that you contact us via
e-mail: customerservice@partsamerica.com
You can also write to us:
Web Site Coordinator
PartsAmerica.com c/o CSK Auto, Inc.
645 E. Missouri Ave. Suite 400
Phoenix, AZ 85012
|